Field Service Engineer - Boise, Idaho
NEXX Systems - a dynamic and growing venture-backed manufacturer of semiconductor capital equipment - is a team of dedicated innovators who continually challenge the performance of our equipment to meet the ever increasing demands of the advanced semiconductor packaging industry. Thinking outside the box, pushing the envelope-well, that's just the beginning. If you are a creative, solutions-driven person, NEXX Systems is the company for you.
Role
Support for key customer in Idaho. Support for North America installed base. Support for international installed base as required.
Responsiblities
- Provide HW and SW support via telephone and on site visits
- Answer complex technical questions on equipment and work with customers to troubleshoot problems
- Make recommended design changes to improve product overall effectiveness
- Prepare in depth technical bulletins and work instructions
- Prepare daily logs and reports of work performed
- Prepare expense reports within one week of return from travel
Qualifications
- BSEE or BSME preferred
- Minimum of 5 years related work experience
- Cleanroom experience preferred
- Ability to read and interpret electrical schematics
- Ability to read and interpret mechanical drawings
- Customer management skills and communication skills
- Ability to effectively work with a wide range of individuals from diverse backgrounds
NEXX Systems offers a very competitive compensation and benefit package, which includes a 401(k) plan, stock option program, bonus pool, tuition reimbursement, and health, prescription drug coverage, dental, vision discounts, flexible spending plan, life insurance, and short and long term disability insurance.
Qualified and interested individuals should send a resume to jobs@nexxsystems.com or fax to: 978-932-2019, Attention, Staffing Department.
(Principals only)
(posted 5/14/10)